RiotModels Help Center


Is it safe to use RiotModels?

We use industry-standard security measures and authorized third-party providers to protect user information, process payments, and verify identities. However, no online service can guarantee absolute security. Please review our Terms of Service and Privacy Policy for details.


Models

How can I become a Model?

Click "Become a Model", complete the registration form, and confirm your email address. Before your profile can be approved and your Content made available to Subscribers, you must complete the required identity and age verification. All individuals appearing in your Content must also meet our verification requirements.

What are your fees?

Our standard Platform Service fee is 11% of your earnings. Additional payment processing, payout, and other applicable fees may apply depending on your payment settings and services used. See our Pricing page for details.

What are transaction fees?

Transaction fees are charges associated with processing payments through third-party payment providers. These fees vary depending on the payment method, transaction amount, country, and other factors. Depending on your selected payment settings, transaction fees may be covered by you or passed on to your Subscribers. See our Pricing page.

How can I get paid?

You can submit a payout request through your Payouts page once your available balance reaches the minimum payout threshold of $100. Approved payouts are normally processed within 14 business days, subject to account verification, tax documentation, and other applicable requirements. Available payout methods and associated fees depend on your country and payment provider.

What type of media can I attach to my posts?

You can publish photos, videos, audio, text, and other supported digital Content, provided it complies with our Terms of Service and Prohibited Content Policy.

Do I have to pay VAT?

Where required by law, RiotModels collects and remits applicable VAT, GST, sales taxes, and similar indirect taxes on purchases made through the Platform. Models remain responsible for their own income taxes, tax reporting, and other applicable tax obligations.


Subscribers

How can I pay for a subscription?

Available payment methods may include credit/debit cards and cryptocurrency, depending on the transaction and payment options offered at checkout.

For card payments, your payment credentials may be securely stored by our authorized payment provider, with your consent, for recurring subscriptions and future purchases. RiotModels does not store full payment card numbers or card security codes (CVV/CVC).

For more information, see our Privacy Policy.

How can I unsubscribe?

You can cancel your subscription at any time by visiting "My Subscriptions" and clicking "Unsubscribe" next to the corresponding Model. Cancellation stops future recurring subscription charges but does not automatically entitle you to a refund for the current subscription period.

Why is my total payment higher than the subscription price?

Your final payment may include applicable taxes, payment processing fees, international transaction fees, or other charges depending on your location, payment method, and the Model's payment settings. Applicable additional charges will be displayed at checkout. See our Pricing page.

What should I do if a Model stops posting Content?

If a Model officially pauses their profile, recurring subscription payments are suspended until the Model resumes activity.

Otherwise, we recommend contacting the Model directly for clarification. If you believe that purchased Content was not delivered or was materially misrepresented, you may submit a refund request under our Refund Policy.

You can cancel your subscription at any time through "My Subscriptions" to prevent future recurring charges.

Can I get a refund?

All payments are generally final and non-refundable. However, refunds may be granted in exceptional circumstances, including technical errors, non-delivery of purchased Content, or material misrepresentation, or where required by applicable law.

Canceling a subscription does not automatically entitle you to a refund for the unused subscription period.

How can I request a refund?

Contact [email protected] from your registered email address within 30 days of the payment. Include the reason for your request, the amount, and relevant transaction details.

Each request is reviewed individually, and you will be notified of our decision by email. Approved refunds are processed through an available payment method, subject to applicable processing times and payment-specific limitations.

For more information, please review our Refund Policy.